Falcon-i is Pakistan’s leading fleet management company, offering IoT (Internet of Things) based solutions that enable clients to monitor the movement and safety of their automobiles with more control, and is playing a significant role in transforming country’s digital ecosystem.
Today, WhatsApp has more than 2 billion monthly active users globally. It is ranked among the most popular mobile messenger apps in the world. Pakistan has also witnessed a large-scale smartphone adoption, along with 4G connections. Every day more than 100 billion messages are sent and received on WhatsApp.
Understanding the utility and usefulness of WhatsApp in present times, Falcon-i launched a landmark feature of live location on its WhatsApp Bot in August 2021, which has been a great success amongst the users. Today more than 70% of our customers access their location directly via WhatsApp.
To further facilitate the user with hassle-free management of their vehicle, Falcon-i has added another feature to its WhatsApp Bot. “PRE-INFO” allows the vehicle owner complete control of the automated geofence and battery tamper alerts in a few simple steps.
This new feature places alert management right at customers’ fingertips whilst travelling intercity or while taking the vehicle for periodic maintenance.
“Falcon-i has always focused on providing state-of-the-art service to its customers. We have the expertise and unparalleled technical infrastructure to provide the best services in the industry. Falcon-i is moving towards digitization to stay competitive and equipped for the future and we believe that with these changes our customers will have a better experience in terms of service and quality.
We are the first in the industry to introduce a WhatsApp support channel which is a pivotal step to facilitate customers and make their lives easier by providing a swift, secure, and easy to use platform.” Najeeb Ur Rehman, VP – Tracking Services
The vehicle tracking solutions provided by Falcon-i utilize superior European technology for seamless tracking. The Geofencing solutions alert customers when vehicles exit major cities, and their industry leading vehicle recovery services assist customers in case of theft.
Falcon-i is the country’s largest privately-owned fleet management company, monitoring assets of over 2 billion US dollars. It has built trust amongst 160,000 customers and empowered over 100 corporate enterprises by providing insights on driver behavior, fleet performance, vehicle usage and diagnostics.
