Tag: Falcon-i

Falcon-i’s new WhatsApp feature makes tracking user friendly

Falcon-i is Pakistan’s leading fleet management company, offering IoT (Internet of Things) based solutions that enable clients to monitor the movement and safety of their automobiles with more control, and is playing a significant role in transforming country’s digital ecosystem.

Today, WhatsApp has more than 2 billion monthly active users globally. It is ranked among the most popular mobile messenger apps in the world. Pakistan has also witnessed a large-scale smartphone adoption, along with 4G connections. Every day more than 100 billion messages are sent and received on WhatsApp.

Understanding the utility and usefulness of WhatsApp in present times, Falcon-i launched a landmark feature of live location on its WhatsApp Bot in August 2021, which has been a great success amongst the users. Today more than 70% of our customers access their location directly via WhatsApp.

To further facilitate the user with hassle-free management of their vehicle, Falcon-i has added another feature to its WhatsApp Bot. “PRE-INFO” allows the vehicle owner complete control of the automated geofence and battery tamper alerts in a few simple steps.

This new feature places alert management right at customers’ fingertips whilst travelling intercity or while taking the vehicle for periodic maintenance.

“Falcon-i has always focused on providing state-of-the-art service to its customers. We have the expertise and unparalleled technical infrastructure to provide the best services in the industry. Falcon-i is moving towards digitization to stay competitive and equipped for the future and we believe that with these changes our customers will have a better experience in terms of service and quality.

We are the first in the industry to introduce a WhatsApp support channel which is a pivotal step to facilitate customers and make their lives easier by providing a swift, secure, and easy to use platform.” Najeeb Ur Rehman, VP – Tracking Services

The vehicle tracking solutions provided by Falcon-i utilize superior European technology for seamless tracking. The Geofencing solutions alert customers when vehicles exit major cities, and their industry leading vehicle recovery services assist customers in case of theft.

Falcon-i is the country’s largest privately-owned fleet management company, monitoring assets of over 2 billion US dollars. It has built trust amongst 160,000 customers and empowered over 100 corporate enterprises by providing insights on driver behavior, fleet performance, vehicle usage and diagnostics.

Supersecure and Falcon-i sign an agreement for Fully Managed SOC As-a-Service (SOC365®)

KARACHI, January 31: Supersecure the Managed Security Service Provider (MSSP) and Falcon-i, the leading vehicle-tracking company of Pakistan have signed an agreement for Fully Managed SOC As-a-Service (SOC365®) to monitor, detect, report, and remediate the security issues at Falcon-i.

The solution will help Falcon-i to not only comply with local and international compliance regulations but will also harden their security posture against the ever changing cyber threat landscape.

This agreement will allow Supersecure to implement its premium managed security services offering called SOC365®, a turnkey SOC along with the most advance threat detection and response capabilities at Falcon-i Pvt Ltd. to make sure their business operations remain protected and continue to provide services to their customers without interruptions.

SOC365® provides full spectrum visibility of the security health status of on-prem, remote and cloud assets with real-time monitoring and alerting by human expertise around the clock 24x7x365.
SOC365® combines people, process, and technology to bring operational and cost efficiency for the organizations. It includes the deployment of XDR based Next Generation SIEM Platform, breach detection capabilities, a vulnerability management platform, environment hardening with security policies based on NIST Cybersecurity Framework and CIS20 Controls.

The signing ceremony was attended by senior management from Falcon-i and Supersecure. Supersecure was represented by their Chairman, Mr. Shams ul Arfeen, CEO Mr. Jamal Nasir, Business Head, Mr. Sohail Hyder and VP Sales Mr. Hassan Jafri. Falcon-i was represented by their CEO Mr. Saad Salman, COO Mr. Ebrahim Tiwana, VP Technology & Innovation Mr. Ahmed Faraz and Country Head Sales Mr. Naveed Aijaz.

Speaking on the occasion Mr. Saad Salman, CEO, Falcon-i Pvt. Ltd. acknowledged the product effectiveness and said, “After rigorous technical evaluations we have selected Supersecure as our MSSP and opted to their SOC365® services for both security monitoring and regulatory compliance. It is a highly effective solution and provides extremely valuable insight on the digital assets deployed by the company. The solution will highly facilitate Falcon-i to become one of the first company within tracking and fleet management segment to be fully complaint to the regulations issued by PTA. We are extremely happy with the advance on boarding and managed services provided by SuperSecure.”

Mr. Jamal Nasir, CEO Supersecure thanked Falcon-i and commented at the occasion,” We are committed to deliver innovative next-generation IT security solutions and services that helps our valued clients protect their network against the constantly evolving and sophisticated cyber threat landscape. It is a great opportunity to deliver critical information security services to one of the fastest growing IT and Tracking Company in Pakistan.”

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