LAHORE – March 27, 2023
Punjab Information Technology Board (PITB) has launched ‘Consumer Court Services’ App under the Case-Flow Management System (CFMS) to facilitate the iOS users.
The Consumer Court Services App provides iOS users with an easy-to-use interface, enabling them to file cases and complaints and access other features conveniently from their mobile devices.
With the help of this Application, users will be able to easily access features such as Cases, Complaints and Case Registration, Case Record Search, Date of Appointment for Hearing of the Case, Current Status of the Case and Awareness about the proceedings etc.
Under the Case-Flow Management System, Punjab IT Board has digitized the traditional manual processes of the District Consumer Courts, Councils, and District Authority, leading to a significant improvement in the overall work-flow and public service delivery.
With the help of this intervention, the District Authority has achieved an impressive 96% disposal rate for complaints filed before District Authority, while the District Consumer Courts have achieved a 92% disposal rate for cases filed before District Consumer Courts.